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Assisting the Spanish Speaking Patient Beyond the Label: Symptoms and Medications

Event Type

Live Online

Date

Wednesday, March 22, 2017

Time

2:00 PM - 3:00 PM ET

Location

PharmCon Webinar Studio (freeCE.com)

Credits

1 Contact Hour(s)

Target Audience

Nurse, Pharmacist, Pharmacy Technician

Cost

$30.00

  • Overview

    What happens when your Spanish speaking customer needs assistance beyond the prescription? Are you comfortable counseling in Spanish? In this course you will learn what you need in order to make over-the-counter recommendations to patients in Spanish based on their symptoms and conditions. Also included are the most popular member requested phrases for insurance, drop-off, pick-up and refills.

    Rating


    Handouts

    Slide Document:   16046L04_2pp_cp.pdf


    Slide Document:   16046L04_4pp_cp.pdf

    Financial Support By

    Pharmaceutical Education Consultants, Inc.
  • Nurse

    Obtain personal information such as name, weight, date of birth, drug allergies, and current medications (Rx, OTC and herbal remedies).
    List symptoms and medical conditions in Spanish.
    Name over-the-counter medications and drug routes/preps.
    Discuss insurance.
    Communicate problems with refills.


    Pharmacist

    Obtain personal information such as name, weight, date of birth, drug allergies, and current medications (Rx, OTC and herbal remedies).
    List symptoms and medical conditions in Spanish.
    Name over-the-counter medications and drug routes/preps.
    Discuss insurance.
    Communicate problems with refills.


    Pharmacy Technician

    Name symptoms in Spanish
    Name over-the-counter medications and drug routes/preps
    List phrases in Spanish to discuss insurance and refills

  • Repeat Presentation

    This presentation was last given on Monday, February 27, 2017

    Future Airings

    DateTime 
    Wednesday, April 26, 20172:00 PMView
    Tuesday, May 16, 201710:30 AMView

  • Activity Type

    Knowledge

    Universal Activity Number

    Nurse 0798-0000-16-046-L04-P

    Pharmacist 0798-0000-16-046-L04-P

    Pharmacy Technician 0798-0000-16-046-L04-T

    ACPE PharmCon, Inc. is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

    PharmCon, Inc. is an approved course provider for continuing education for nurses by the Florida Board of Nursing. PharmCon is also recognized by the California Board of Nursing as a provider of nursing programs.

    In order to obtain a Statement of Credit, attendees must answer poll questions and complete a program evaluation. Attendees may immediately print their Statement of Credit or leave them stored on the website.


HARDWARE REQUIREMENTS
Standard Windows/Mac System
iPad or iPhone
Minimum screen resolution: 1024x768
Speakers or headphones
 


SOFTWARE REQUIREMENTS
Microsoft Edge
Internet Explorer 8.0 or higher
Google Chrome
Safari
Firefox 3.0.3 or higher


NETWORK REQUIREMENTS
Broadband Internet Connection:
T1, Hi-speed DSL or Cable
4G cellular connection
 
 

This continuing education activity is held as copyright by PharmCon, Inc. Through this notice, PharmCon, Inc. grants permission of its use for educational purposes only. These materials may not be used, in whole or in part, for any commercial purposes without prior permission in writing from the copyright owner(s).




Computer sharing is NOT permitted due to accreditation guidelines on activity monitoring. Credit is earned by one user per device.

 

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