Beyond the Classroom: Death and Dying: Empathetic Communication and Clinical Insight

Pharmacy professionals are sometimes thrust into managing both clinical care and human connection during some of life’s most challenging moments. This panel discussion brings together experts from diverse professional backgrounds: a pharmacist who specializes in end-of-life care, an emergency medical services instructor, and a clinical psychologist, who will collectively explore the complexities of death, dying, and bereavement in healthcare settings.

While the role of medications in end-of-life care are addressed, the focus of this program is on communication strategies, emotional intelligence, and interprofessional collaboration. Through real-world experiences and best practices, the panel will equip pharmacy staff with tools to navigate difficult conversations, support grieving families, and care for themselves in high-stress environments involving loss.