Beyond The Classroom: Differentiation – All Community Pharmacies Are Not the Same

This unique panel style conversation explores the evolution, diversity, and future of community pharmacy practice through a structured discussion grounded in historical context, current practice models, and workforce considerations. Learners will examine key changes over the past 40 years, including shifts in reimbursement, contracting, and patient expectations that have driven the transition from product-focused to service-oriented care. The session highlights the growing importance of branding and public perception in helping patients understand the full scope of services community pharmacies provide. Finally, the discussion addresses factors influencing job satisfaction and workforce development through exposure to diverse community pharmacy models.