The COVID-19 pandemic has brought a host of new challenges to the medication safety arena. This session seeks to evaluate medication error from the lens of what researchers already know about human behavior, with the additional difficulties of working during a global pandemic. The role of ‘root cause analysis’ within an appropriate ‘continuous quality improvement’ program is carefully examined. Specific strategies for reducing medication error are introduced, along with opportunities for pharmacists and pharmacy technicians to engage in patient safety initiatives.
This course has been FL Board Approved for 2.0 hours of continuing education on the topic of medication error prevention for pharmacists and pharmacy technicians only.