Beyond the Prompt: Safer, Smarter AI for Patient Education and Pharmacy Training

Pharmacy professionals educate patients, train employees, and reinforce safe practices every day, but creating clear, engaging educational materials can be time-consuming. This course provides a practical, human-verified process for using generative AI to support patient education, employee training, onboarding, and microlearning. Through pharmacy-specific examples, participants will learn how to develop effective AI instructions and evaluate generated content for accuracy, privacy, bias, readability, and appropriate scope. Attendees will leave with a repeatable workflow for using AI as an educational assistant while keeping pharmacy expertise and professional judgment in control.